We offer two options for returning your equipment:
Option 1: Give your equipment to a friend to try and still receive the full deposit refund!
Just pass your hardware to a friend to try and add us together via a group wechat. That's it!
Option 2: Contact us for our return address. Refunds provided in 7-10 business days to original payment method
Please note this is an unstaffed mailroom, so kindly pay for any appropriate shipping charges (usually 12-20RMB). Any packages marked CASH ON DELIVERY will be returned to sender. After receipt, refunds will be issued within 7-10 working days.
Please make sure all components are returned. Missing components may be subject to a penalty fee:
1. MiniPC, microSD card, and external case
2. Original Power adapter
3. Ethernet cable
4. USB ethernet adapter